At Flask Shop, your satisfaction is our goal. Here's information about how we work.
Shipping and Handling
We deliver your order as soon as practical. We will normally ship your order in 1-2 business days unless there is a problem with your payment, in which case we will contact you to finalize the order. Engraved items take longer.
Returns and Exchanges
In order to make a return to us, contact us via email at email@example.com, or call or fax us, making sure to include identification of the item you purchased, including the order number and date.
Please state a reason for the return. If you think the item was ugly, then tell us "I think it was ugly."
As soon as we get the item and it passes our inspection to ensure that the item has not been used, altered, damaged or changed, then, we will credit your credit card in the amount previously charged and collected for the item. Please note that we do not cover the cost of return shipping and you bear the risk of any damage or loss prior to our receipt of the returned item.
Credit Card Security & Privacy...
Our servers protect your information, once received, with the use of advanced encryption and firewall technology. We take reasonable and industry-standard precautions to ensure that your personal information, including credit card data, is safe within our system. All credit card numbers are encrypted in communications when your order is placed using 128 bit encryption. They are only decrypted after they reach our server computer. They are not held in clear text on any web site. Moreover, all credit card transactions and order fulfillments are handled by reputable third-party banking and distribution institutions, who are under strict obligations to take precautions to maintain all personal information private. Rest assured, we will take reasonable, industry-standard steps to maintain security.
Cookies are used on our website. The cookies are used only to keep track of the contents of your shopping cart once you have selected an item and to track your use of our site. This enables us to check-out your orders and to track user viewing in order to better serve you and provide more helpful and beneficial services and product offerings. We do not extract any individual-specific information from your computer, unless you choose to voluntarily communicate the information to us.
For our marketing purposes, we may use your customer information, but not your credit card data, to compile statistical and cumulative and summary sales information. In every event, however, we will never include any specific personal identity information in any materials made available to any outside third parties.
No Relationship or Endorsement
Disclaimer and Limitation of Liability
121 S Fredericksburg St
San Marcos, Tx 78666
Mon.-Fri. 11:00 AM - 5:00 PM CST
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